Frequently Asked Questions

What is the delivery charge?

Delivery is FREE and we can deliver anywhere in the world!

How long does it take to arrive?

Orders are processed and dispatched within 5 working days, and arrive between approximately 2 - 3 weeks from dispatch.

What type of canvas do you use?

Our canvases are printed on high quality, 80% cotton/20% poly blend, semi-gloss canvas (as opposed to low quality materials like 100% polyester). All Just Canvas prints are protected by a quality UV, moisture and dust coating.

Does the photo canvas come stretched over the frame?

Yes. Our canvases come ready to hang! No assembly necessary.

What frames do you use?

We use high quality 3cm thick kiln dried stretcher bars. The outside of our stretcher frame contains a raised lip which protects the print from pressing onto the frame and becoming dented.

Is the quality of my image good enough to blow up onto canvas?

Our easy-to-use upload photo system will let you know if your image is too small to be printed onto canvas. However, we recommend that you upload the highest quality version you have. If your not sure if the quality is good enough, please feel free to get in touch.

What inks do you use?

Our canvases are printed with Epson Stylus Pro 11880 printers and high quality Epson K3 inks.

I plan to order many canvases. Can I get a bulk discount?

Yes, just get in touch with us at

Which payment options do you accept?

We accept Visa, Mastercard, American Express, Diners and PayPal. No surcharges apply.

How secure is the website?

All your details are processed by a 256bit encrypted secure server (just like the banks use). When purchasing from your financial details are processed using a secure PayPal gateway. Please note, a PayPal account is not required in order to purchase from Just Canvas.